Monthly Archives: February 2010

Five Ways to Build a Brand for Your Small Business

In this modern world branding has become an indispensable thing everything needs to be branded right from the products to the individuals. When we think of brands Pepsi, Titan, Reebok, etc. strike our mind. But these are the big shots of the market; their business is being conducted on a massive scale. They can spend huge sums of money on their promotional campaigns. But what about the small scale companies? How can they brand themselves? The answer to these questions will be answered in this write up.

In a small business reaching all your potential clients is not possible so the best possible way is to develop a marketing plan by means of which they can reach you. What could that be? The answer is obvious via Internet or a referral.

How does branding help a small business?

As it is immediately identifiable, it helps in creating a word of mouth for your business. This helps in speedy and effectual promotion of your business.

Here are 5 cost effective ways in which you can brand yourselves

 Give your presentations in meetings of organizations, professional associations and at conferences :- Spot the places where your clients or the potential clients go. Create a presentation that has relevant and interesting facts for the clients; present it in conferences, organization meetings, etc. This kind of step will enable you to find place in the conference website of that association or organization. This, in turn will escalate your web presence.

 Be a part of yearly business events :- There are numerous business events that take place all around the year. Try and become their member or be a part of their panel, it will give you maximum exposure. The event details are not only received by those who attend it but are also circulated through e-mails. Contact the organizers of the events and lend a helping hand in their preparations, they could become your referral sources.

 Publish articles and garner media attention :- Your articles could be your key to success. Well-writ articles could help you attain public attention. Besides, get in touch with PR firms and other media people who can help you acquire media presence.

 Get yourself a professional look :- Apart from your business promotion, it is very important how you project yourself in the public. Your groomed business look will help you garner people’s interest. People are most judged by their looks so it is an important move to spruce yourself when up for a meeting or a conference.

 Do everything in style :- Whatever you do for your promotion like create a : Website, Webpage, Brochure, Business card, etc. Do it with due care and using latest measures. These things speak a lot about your business.

By now you must have got a clear idea about how you can become a self-brand. So, following these 5 simple steps you can develop your small business into a brand. The bottom line is what you actually require to become a brand is self thought and some innovative ideas.

How to Increase B2B Conversions?

With the increasing popularity of the web scenario, B2B market is growing at a considerable rate. People in large numbers visit B2B portals for finding solution to their requirements. These portals serve as effective platforms of business promotion as they are flocked by innumerable potential customers.

How are B2B portals effective?

As Internet has wide access and trade is proficiently conducted through it, B2B portal are seen as highly lucrative platforms. Traditional ways of promotion only target a small number of customers whereas these portals reach to a larger group and that too of potential customers. To turn the potential customers into a sale is not that easy a task. You must be wondering what you what you can do to convince them and how?

The most important thing is to gain trust of the clients. We provide you with some tips that you can add on your site which, will in turn ease your potential clients from their curiosities about your products and services. This will let you will notice an increase in the conversions.

Testimonials :- “Self recommendation is no consideration.” This is an age old adage that stands true in context of businesses. The content listing your achievements and praises hold less weightage than testimonials. People speaking about your services will add to your credibility. Make sure that the name and the designation of the person is highlighted.

Place as many Images as you can :- Images are the most integral part of any website, people rely most on them. So, it should be ensured that your website has a large number of images like of your Products, Of the production and packaging unit and Of the employees (if possible). This will add to the credibility of your business to a large extent.

FAQs must be added on your website :- Having a page only for FAQs, where the visitors can ask their queries can help your business gain utmost trust and popularity. Substantiate your FAQ page with well-writ answers.

Proper Contact Information :- It is very important to add your contact details on your website as it increases the trust of the clients. Your details shall involve Phone numbers, Office address and Email ID

Privacy Policy : - Every customer wants to assure that the information provided by them is kept safe and confidential. Having a privacy policy on your site shall help your customers gain confidence in your services. Your website is your key to success so ensure it is well-designed so as to be promoted in a proper manner. Thus using our tips you can increase your B2B conversions and hence maximize your profit.

Don’t Make These Top 10 Selling Mistakes

Selling is not that complicated as it seems to be. Professionals engaged in selling continuously work to sharpen their skills and try to learn from mistakes made in the past. An ongoing argument among the sales professionals’ states that outstanding sales professionals are born not made as only few people can maintain consistency in their performance and achieve financial stability.

Extraordinary selling skills can only be achieved by real world practice and the guidance of those who have gained enough experience in this field. Here is our small attempt to make you understand the most common selling mistakes, which are better to avoid for taking the road to selling success.

 Exhibiting Little Self-Reliance : - No place in the world can get you self confidence, since it is something that resides in you only. The more confidence you exhibit to your customer the better your sales will be that in turn will increase your probability of success in selling.

 “Extending” the Truth : - Be honest to your customers as nobody likes to be cheated, especially when they are about to spend their hard earned money on the basis of the facts you told them. Maintain your reputation because it supersedes you with every sales call you make.

 Not Admitting That You Don’t Know : - This is the classic selling mistake made by most of the sales representatives. Admit to your customer that you don’t know about something they are asking. It’s better to say ‘I don’t know, but I will find out for you’ than giving them unaccountable information. This practice will not only increase you knowledge base but also enhance client’s perception about your expertise.

 Not Looking One among Them : - Most of the purchase decisions are made on the first impression of the sales representative. Always remember that selling involves interaction to strangers, so try to groom your self one level above your targeted audience. This in turn will provide you an edge over your competitors and lead you to the path of success.

 Lack of Knowledge about Your Competitor : - Always try to be better than your competitors to attract more customers and proactively research about your competitive companies. Moreover, gather all the information about your specific competitors from their habits to weaknesses, selling tendencies, pricing record everything for tough market competition.

 Insufficient information on your offerings :- Complete dependence on the knowledge of product or service you are selling is also a common mistake. Brief knowledge about the applications, benefits and some features of your offerings is necessary, but providing unnecessary or unorganized details about the products and services will instantly move customer to your competitor.

 Not Filling Sales Pipeline : - Consistent selling time cycle is an integral part of every selling process. Significant knowledge about how long it takes to receive order from preliminary contact along with target customer equals your sales pipeline. The actual figure of your sales opportunities reaching the front end of your sales pipeline with guaranteed percentage of orders coming out will help you in maintaining consistent flow of earnings.

 Not Accepting Rejection :- It is difficult to learn that a large number of potential new customers will turn down your offer more times than accepting it. Rejection is something very common is selling business. Selling is all about numbers and it is required to understand that the rejection made by the customer is not personal.

 Wasting your Selling Time :- Effective utilization of selling time will yield more fruitful results, rather than spending your time in other unimportant things. A sales representative gets only 8 hours to interact with the customers and convince them to purchase what they are selling. Therefore, it’s better to utilize that time in generating new customers and avoid doing things than can be done after office.

 Lack of Selling System :- Developing a systematic selling process for disqualifying customers is necessary so that their problems can be defined systematically, solving their problem as per their level of assurance and financial resources and tackling the purchase decision process efficiently. Continuous refining and use of selling system will eventually make you a master of selling process.

Although, it is believed that selling can be learned by real time mistakes only, but the common mistakes made by the professionals can also be learned. By avoiding the above mentioned common selling mistakes, one can easily walk the path of success and reach their goal in a shorter time span.

Does My Business Really Need a Website? Small Business Website Myths Revealed

Gone are the days when people used to go through telephone directories or yellow pages for business related listings? The emergence of Internet search engines has reduced the use of such printed media tools for searching of products and services. Therefore, it is a complete waste to spend money in advertising there. Today, when most of the entrepreneurs and customers use Internet for searching products and services they require, having no website is harming their business at large. The need of good searchable website for the expansion of business is necessary because the potential growth of your business largely depends on your website. People have developed some myths about having website for small businesses, which is in turn hampering their progress. Through this, we are attempting to reveal such myths and clear the sky for bright future aspects.

Creating a website is expensive :- A good website can be developed easily within your budget if made through authentic resources. Plenty of options are available that can create excellent business website in limited investment, which in turn will attract new customers. However, the price largely depends upon the number of pages you want in a website.

 Inadequate staff to update website :- Having a website which is not updated is even worse than having no website at all. But this problem has also been resolved with the emergence of Content Management Systems (CMS) that has made the task of updating website easier. Any person with basic computer knowledge can easily update the website through this software.

 Why I need a website when my competitor doesn’t have any ? :- Your decision to have a website or not should not be influenced by your competitors as it is going to benefit you, not them. They might be making huge profits without website, but you never know may be you surpass them after giving a new platform of growth to your business.

 I can get away with a simple, freebie website :- One thing which we often come through is that most of the business websites are created in a brochure form, which makes them boring and unattractive to customers. As Internet is an interactive visual medium, so it’s better to develop it in a more creative way rather than the outdated brochure form.

 All that SEO stuff is too hard to figure out :- SEO or Search Engine Optimization is basically an art of using words and phrases on your website, which are commonly used by the customers for searching the products or services. The possible phrases may include your business type, you area or even country. Don’t make things complicated, prepare a list of words which best describes your offerings, which are deeply analyzed by your search marketing vendor. These optimized key words will let your website have higher search engine rankings and consequently, grab the attention of more and more customers.